The Lili Star Pearls itself for being the recognized leader for high quality pearls. If you are not 100% satisfied with your purchase, return it to us within 30 Days and we will refund you 100% of the purchase price plus free returns.
The Lili Star Pearls is not responsible for any damaged, lost, or uninsured packages during the return process.
Make a phone call before sending for exchange.
Returns on exchanged products may be returned within 60 days of receiving the item.
Returns will be refunded for 100% of the purchase price of your product. A free return label can be provided for return shipping if you are located in the USA. Please ensure when the package is given to courier that it is scanned in your presence. Do not drop off any returns in drop boxes.
Your refund will be processed within 3–4 business days from the time it has been received back at our location.
Any jewelry that has excessive wear or has been damaged cannot be refunded or exchanged.
Our team is happy to guide you through the return process. Reach out before sending any item back.
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